This is a useful (and quick) cmdlet for narrowing the possible scope of a problem. REG QUERY HKEY_CURRENT_USER\Software\Microsoft\Office\10.0įor /f “tokens=2,*” %%a in (‘”reg query HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security /v OutlookSecureTempFolder|find “OutlookSecureTempFolder” “‘) do ( Test-MAPIConnectivity GTaylor MailboxServer Database Result Error. REG QUERY HKEY_CURRENT_USER\Software\Microsoft\Office\11.0įor /f “tokens=2,*” %%a in (‘”reg query HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security /v OutlookSecureTempFolder|find “OutlookSecureTempFolder” “‘) do ( REG QUERY HKEY_CURRENT_USER\Software\Microsoft\Office\12.0įor /f “tokens=2,*” %%a in (‘”reg query HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security /v OutlookSecureTempFolder|find “OutlookSecureTempFolder” “‘) do ( REM at which point it deletes the referenced off REM Each query returns errorlevel 1 if the key is not found or a 0 if it is, REM and purge the folder to allow room for temp items to be created. REM This batch file will Scan the registry for all SecureTempFolder locations Questions or Comments let me know here or in the forum! But once the cached files are cleared out, the user should once again be able to open the attachments after restarting Outlook.įYI – As a security measure, I recommend you delete ALL files in the OLK folder regularly OR, encrypt the entire folder using Microsoft EFS. Due to long file names, the cached attachment name is not able to grow any higher and therefore file creation fails, which sends a notification to the user (hence the error message). Take a look there for a MAP which details the location of the OLK folder for all versions of Outlook.īrowse to the Outlook Temp OLK folder (also known as the OutlookSecureTempFolder) and delete all files matching the “ (number).” Typically the list of cached attachments is not cleared out automatically and has reached the number of (99).
#CANT UPGRADE TO OUTLOOK 2016 ERROR HOW TO#
I wrote a post earlier on how to Find the Microsoft Outlook Temporary OLK Folder. To see this folder, view the registry key from the user’s profile based on their Outlook version. This folder is generated with a random name and therefore is different for every user. The user receives or accesses a public folder with email notifications that contain the same attachment name to view, they must repeatedly open them individually through Outlook.)Įvery time an email attachment is opened in Outlook, then a cached copy of the attachment is created within an Outlook temporary OLK folder. The user opens email attachments with the same name multiple times over a period of time as a result of a particular job function and/or workflow. Here’s a screenshot of the error message:įortunately, the fix is easy! But first, a little background information on the problem.
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